Jatbuzz Privacy Policy —
Your Data, Your Rights

01 Who We Are

Jatbuzz operates the online gaming and sports betting platform at jatbuzz.net. For the purposes of this Privacy Policy, jatbuzz is the data controller — meaning jatbuzz determines the purposes and means of processing your personal data.

Jatbuzz is built specifically for players in Bangladesh. The platform supports deposits and withdrawals in BDT via bKash and Nagad, and all data processing is conducted with the privacy expectations of Bangladeshi users in mind. Jatbuzz does not operate call centres or data processing facilities in jurisdictions with weaker data protection standards.

02 Data We Collect

Jatbuzz collects only the personal data that is necessary to operate your account, process transactions, and comply with legal obligations. The categories of data collected are outlined below.

Jatbuzz does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law and with your explicit consent.

03 How We Collect Your Data

Jatbuzz collects your personal data through the following channels:

• Registration form: When you create a jatbuzz account, you provide your name, mobile number, date of birth, and payment account details directly.
• Account activity: Every time you log in, place a bet, play a game, or make a transaction on jatbuzz, data about that activity is recorded automatically.
• Payment providers: When you deposit or withdraw via bKash or Nagad, jatbuzz receives a transaction confirmation and reference from the payment provider. Your full banking credentials are never passed to jatbuzz.
• Identity verification: If jatbuzz requests identity documents — such as a national ID or passport — you provide these directly through the secure verification process in your account dashboard.
• Cookies and tracking technologies: Jatbuzz uses cookies and similar technologies to collect technical and usage data automatically when you visit jatbuzz.net. See Section 7 for full details.
• Support interactions: When you contact jatbuzz support via live chat or email, the content of those communications is recorded and stored.

04 Why We Use Your Data

Jatbuzz uses your personal data for the following specific purposes:

• Account management: To create, maintain, and secure your jatbuzz account, including processing logins and managing your preferences.
• Transaction processing: To process deposits, withdrawals, and refunds accurately and in a timely manner via bKash and Nagad.
• Identity verification: To verify your age and identity as required by jatbuzz's responsible gaming obligations and fraud prevention procedures.
• Customer support: To respond to your queries, resolve disputes, and provide assistance with account issues.
• Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, multi-accounting, and other prohibited conduct on the jatbuzz platform.
• Responsible gaming: To monitor gaming patterns and identify players who may be showing signs of problem gambling, so that appropriate support tools can be offered.
• Platform improvement: To analyse usage patterns and improve the jatbuzz platform, including game performance, navigation, and payment flows.
• Legal compliance: To meet jatbuzz's obligations under applicable laws and regulations, including record-keeping and reporting requirements.
• Marketing communications: To send you promotional offers and updates about jatbuzz — only if you have opted in to receive them. You can opt out at any time.

Jatbuzz does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law.

05 Legal Basis for Processing

Jatbuzz processes your personal data on the following legal grounds:

• Contract performance: Processing your account data, transactions, and game activity is necessary to fulfil the contract between you and jatbuzz when you register and use the platform.
• Legal obligation: Certain data processing — such as identity verification and transaction records — is required by law. Jatbuzz must retain this data regardless of your preferences.
• Legitimate interests: Jatbuzz processes technical and usage data to protect the security of the platform, prevent fraud, and improve the service. These interests do not override your fundamental privacy rights.
• Consent: Where jatbuzz relies on your consent — such as for marketing communications or optional cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

06 Sharing Your Data

Jatbuzz does not sell your personal data. Jatbuzz shares your data only in the following limited circumstances:

• Payment providers: bKash and Nagad receive the minimum data necessary to process your transactions — typically your registered mobile number and transaction amount.
• Identity verification services: If jatbuzz uses a third-party KYC provider to verify your identity documents, your identity data is shared with that provider under a strict data processing agreement.
• IT and infrastructure providers: Jatbuzz uses third-party hosting and infrastructure services. These providers process data on jatbuzz's behalf and are contractually bound to protect it.
• Legal and regulatory authorities: Jatbuzz will disclose personal data to law enforcement, regulatory bodies, or courts when required to do so by law or valid legal process.
• Fraud prevention networks: In cases of suspected fraud or money laundering, jatbuzz may share relevant data with industry fraud prevention bodies.

All third parties who receive personal data from jatbuzz are required to handle it in accordance with applicable data protection standards. Jatbuzz does not permit third parties to use your data for their own marketing purposes.

07 Cookies & Tracking Technologies

Jatbuzz uses cookies and similar tracking technologies on jatbuzz.net. Cookies are small text files stored on your device that help jatbuzz recognise you, remember your preferences, and understand how you use the platform.

The types of cookies used by jatbuzz are:

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience on jatbuzz.
• Analytics cookies: Help jatbuzz understand how players navigate the platform — which pages are visited most, where players drop off, and how features are used. This data is aggregated and anonymised.
• Security cookies: Used to detect and prevent fraudulent activity, including bot detection and multi-account identification.

You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will prevent you from logging in to your jatbuzz account. Jatbuzz does not use third-party advertising cookies or cross-site tracking cookies.

08 Data Retention

Jatbuzz retains your personal data for as long as your account is active and for a defined period after account closure. The retention periods applied by jatbuzz are:

• Account and identity data: Retained for the duration of your account and for 5 years after account closure, to meet legal and regulatory record-keeping obligations.
• Transaction records: Retained for 7 years after the transaction date, in line with standard financial record-keeping requirements.
• Support communications: Retained for 2 years after the last interaction, to allow jatbuzz to reference previous support history if needed.
• Technical and usage data: Retained for 12 months on a rolling basis. Older data is aggregated and anonymised before being used for platform analytics.
• Marketing consent records: Retained for as long as you remain opted in, and for 1 year after you opt out, as evidence of your consent history.

When data reaches the end of its retention period, jatbuzz securely deletes or anonymises it so that it can no longer be linked to you as an individual.

09 Data Security

Jatbuzz implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

• TLS encryption for all data transmitted between your device and jatbuzz servers.
• Encrypted storage of passwords — jatbuzz never stores your password in plain text.
• Two-factor authentication options for account login.
• Regular security audits and vulnerability assessments of the jatbuzz platform.
• Strict access controls — only authorised jatbuzz staff with a legitimate need can access personal data.
• Automated monitoring for unusual account activity and potential data breaches.

Despite these measures, no online platform can guarantee absolute security. If jatbuzz becomes aware of a data breach that is likely to affect your rights and freedoms, jatbuzz will notify you promptly and take immediate steps to contain the breach.

10 Your Privacy Rights

As a jatbuzz player, you have the following rights over your personal data. These rights can be exercised by contacting [email protected] at any time.

Jatbuzz will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 30 days with prior notice. Jatbuzz will not charge a fee for handling data rights requests unless they are manifestly unfounded or excessive.

11 Children's Privacy

Jatbuzz is strictly an adult platform. The minimum age to register and use jatbuzz is 18 years. Jatbuzz does not knowingly collect personal data from anyone under the age of 18.

If jatbuzz discovers that a player under the age of 18 has registered an account, the account will be immediately closed, all bets will be voided, and any deposited funds will be returned to the payment source. If you believe a minor has registered on jatbuzz, please contact [email protected] immediately.

12 Changes to This Policy

Jatbuzz may update this Privacy Policy from time to time to reflect changes in the platform, applicable laws, or data processing practices. When changes are made, the updated policy will be published on this page with a revised "Last Updated" date.

For significant changes — those that materially affect how your data is used or your rights as a player — jatbuzz will notify you in advance via email or an in-platform notification. Your continued use of jatbuzz after the effective date of any changes constitutes your acknowledgement of the updated policy.

Jatbuzz recommends reviewing this Privacy Policy periodically. The current version is always available at jatbuzz.net/privacy-policy.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jatbuzz handles your personal data, please get in touch:

• Email: [email protected]
• Live Chat: Available within your jatbuzz account dashboard, 24 hours a day.
• FAQ: Common privacy questions are answered at jatbuzz.net/faq.

For data rights requests — such as access, correction, or deletion — please email [email protected] with the subject line "Data Rights Request" and include your registered mobile number so the team can verify your identity and process your request promptly.